CAB | Cambodia Asia Bank Plc,
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Senior Officer, Card Product Development
Posted: 2021-12-03 / Close: 2021-12-30

Job Location: Head Office

Key Responsibilities:

  • Setup strategy plan and run business (Sale volume….) for Card Center
  • Enhance debit and credit card products and increase the development of the card’s operation market.
  • Comprehensive planning, setting up and improve the operating for card business
  • Responsible for whole operation and Card business to provide high customer care and retention strategy to increase user usage.
  • Initiate new operational flow and procedure of card to get customer's experience.
  • Create and deal with vendor, card system supporter and supplier on related product operation
  • Manage and keep track with all Fraud/ Risk report
  • Enquire customer information at Credit Bureau Cambodia (CBC).
  • Provide rule and training to staff to develop an awareness of Debit and Credit Card
  • Create new scheme to promote Card & Merchant promotion
  • Monitor competitors’ activities and analysis for competitive action plan. 
  • Manage card/merchant recruitment target and performance of each channel.
  • Budget Control of the section and Build loyalty program.
  • Manage sale volume card products, ATM, Merchant recruitment target and performance of each channel
  • Set up the target and campaign to sell products for the staff, and make sale proposal
  • Analyze the specific debit and credit applications, terms and conditions, credit limits with appropriate and logical.
  • Modify the Maintaining customer payment records.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Manage providing the report to line manager “Head of Card Center”
  • Other tasks assigned by Head of Card Center

 

Job Requirements:

  • Experience in the credit/debit card industry and/or financial services operations, in the areas of Customer Service, Credit Underwriting and/or Fraud Risk Management.
  • Strong analytical, problem-solving and project management skills, with the ability to work effectively in a team or independently.
  • Capable knowledge to Visa, Master, China Union Pay card rules & regulations
  • Degree in Finance/ Business Administration/ Commerce or equivalence
  • Experience in Debit and Credit Card Operation Processing and monitoring
  • Strong commitment with knowledge how to improve and make Card Product and Service
  • Knowledge related to Fraud/ Risk report
  • Good communication skill and solving customer complaints
  • Good English both speaking and writing
  • Good communication, facilitation and good interpersonal skills 

 

How to Apply?

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through:
Email: recruitment@cab.com.kh
Tel: 023 980 000-001-002
Telegram: Cambodia Asia Bank
Website: https://lnkd.in/gxy-YYb
Address: No. 333, Sihanuok Blvd., Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.

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CAB | Cambodia Asia Bank Plc., ×
     CAB | Cambodia Asia Bank Plc., ×
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