Job Responsibilities:

• Partnership
• Communicate with various type of business, associations, large group of people to create good relationship and lead to partnership with Bank
• Support product and sale team by correspondent with business /entities of our potential customers
• Participate in public events that can assist our sale team dealing with potential customer
• Provide a support channel, referrals bank product and service to public
• Other duty assigned by line manager
• Payroll
• Build and maintain strong, long-term relationships with existing payroll clients.
• Regularly engage with clients to identify opportunities for cross-selling other bank products and services, such as loans, credit cards, and other products.
• Serve as the primary point of contact for clients' payroll needs, ensuring all inquiries are addressed promptly and effectively.
• Conduct regular meetings with key accounts to assess their satisfaction with services and identify areas for improvement.
• Focus on acquiring new payroll clients and growing the bank’s payroll portfolio.
• Target new business from both existing clients and potential clients, ensuring that each payroll account meets business objectives.
• Promote and sell the bank’s payroll services and solutions, highlighting key benefits such as efficiency, security, and compliance.
• Identify opportunities to cross-sell the bank's full suite of products, including savings accounts, investment opportunities, credit facilities, and business loans.
• Educate clients on the benefits of using the bank for their broader financial needs, aligning solutions to their specific requirements.
• Keep abreast of industry trends, competitor offerings, and regulatory changes in the payroll and banking sectors.
• Provide feedback to the bank’s product and strategy teams to help shape future payroll service offerings based on client needs and market demands
• Monitor and evaluate the performance of the payroll business against set targets.
• Prepare and present regular reports on key metrics, such as the number of new accounts, growth in deposits, customer satisfaction, and cross-sell success
• Collaborate with cross-functional teams to ensure the successful delivery of payroll services and customer satisfaction.
• Provide guidance and support to junior staff or payroll specialists within the business unit, fostering teamwork and a culture of excellence.
• Perform other tasks as assigned by management

Job Qualification:

• Bachelor’s degree in professional communication, finance banking or any relate field.
• More than 5-years experience in relate field
• Ability to used and communicate via social media with professional writing style 
• Good Leadership skill
• Creative, flexible
• Excellent communication & interpersonal skills
• Good comment of Khmer, English & Chinese
• Computer literacy
• Strong dedication to accuracy and efficiency