CAB | Cambodia Asia Bank Plc,
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Branch Manager (Chinese Speaking)
Posted: 2021-12-09 / Close: 2022-01-15

JOB Description

Sales and Profitability

  • Ensure achievement of branch goals in terms of deposit volume, loan bookings, customer acquisition and retention and customer usage of bank products and services.
  • Create branch strategies to meet business targets.
  • Be knowledgeable of bank products and services to provide suitable financial advice to customers.
  • Identify and utilize unique opportunities of the branch to achieve sales goals.
  • Ensure NPL is at minimum and maintained below the acceptable level.

Customer Experience and Relationship Management

  • Ensure branch is providing excellent customer service.
  • Function as the key person for banking needs both for existing and new-to-bank customers.
  • Strengthen the relationship with bank customers to make CAB their primary bank for their financial needs.
  • Address issues/complaints unresolved by frontline staff.
  • Improve branch queue and manage lobby traffic.

Operational Controls and Procedures

  • Ensure the branch is always operating in accordance to internal policies and controls.
  • Ensure applicable KYC and Customer Due Diligence are always in place in every customer onboarding.
  • Make sure AML Compliance policy is observed in all customer account opening and transactions.
  • Visit customer’s residence, place of business or collateral properties for verification.
  • Conduct necessary surprise checks on cash and collaterals and regularly review branch reports.
  • Ensure branch facilities are in good condition and functioning within bank standards.

People Management

  • Coach branch employees to improve individual and collective performance in terms of cross-selling, customer service and compliance.
  • Create an environment that fosters teamwork and high morale among the branch employees.
  • Ensure completeness of necessary trainings for compliance and career development of branch staff.

Others

  • Act as reliever to the Deputy Branch Manager if needed.
  • Other ad hoc functions assigned by management.

Job Requirements:

********Benefit********

We offer competitive budget for qualified candidates.

Educational Degree:

  • Banking/ Marketing/Business Administration or other related field
  • At least 3 years relevant experience in managerial level.

Technical Competencies:

  • Very good command in English and Chinese language (Speaking, writing, listening)

Behavioral Competencies:

  • Be honest, initiative, creative
  • Correspondence and communication
  • Be patient and friendly
  • Interpersonal skill
  • Willing to learn new thing 
How to Apply?

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through:
Email: recruitment@cab.com.kh
Tel: 023 980 000-001-002
Telegram: Cambodia Asia Bank
Website: https://lnkd.in/gxy-YYb
Address: No. 333, Sihanuok Blvd., Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.

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CAB | Cambodia Asia Bank Plc., ×
     CAB | Cambodia Asia Bank Plc., ×
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