Job Responsibilities:

• Create new merchant on CMS
• Prepare POS request and download
• POS installation and training
• POS on site visit and maintenance
• Control transaction on CMS
• Prepare merchant reversal, MOTO, release Pre-Auth form
• Do merchant request such as transaction refund, moto transaction …
• Send form or letter to merchant such as guarantee letter, letter change address and account
• Give roll slip to merchants and take sale slip to merchants…
• Merchant profile
• Send daily report to merchants such as Naga, GPD, Nikestore…
• Monthly CUP report
• Monthly Alipay merchants and sale volume to NBC
• Customer service (New cardholder, Close card, adjust credit limit…)
• Pay bill
• Call follow up cardholder to pay bill
• Bring cheque to Ucare and Naga and GPD
• Help daily team support work such as activate, stop, reset PIN, approve transaction, call center.

Job Requirements: 

• Bachelor degree in finance & banking or related field
• Both experienced or inexperienced candidates are encouraged to apply
• Highly committed person
• Willing under pressure
• Relationship building and problem-solving skills
• Communication skill (Written and verbal)