Key Responsibilities

• Responsible to check and fix problems for ATM Hardware and Software
• Responsible to contact vendor to fix ATM problem if needed
• Responsible to check, config and test for new ATM before Go Live
• Responsible to Install new security Camera for new ATM Go Live
• Daily monitoring the ATM Transaction Log
• Daily monitoring the ATM Status
• Daily for checking view ATM screen
• Daily send daily activities report via mail to management and team
• Assist to contact to branches and outlet in case the connection of ATM is down
• Assist to check the camera security for each ATM
• Assist for checking and Loading cash ATM in Phnom Penh
• Assist to check some issue by phone if needed
• Assist to issue and re-issue PIN Mailer for Card Team
• Assist to check the complaint sheet from Card Team
• Report and follow up team about the ATM and Camera security issues
• Check ATM Eye, Journal Log, and Camera security in case Card Team needed
• Other tasks will be assigned by line manager

Job Requirement

• Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
• Has development experience in related to ATMs both hardware and software troubleshooting.
• Fluent in English both reading and writing and keen of self-learning