Job Responsibilities:

• ​​Install, Manage, Maintain, and support Card Management System, Switch including its related components such ATM, POS, mPOS, NAC, HSM, Embossing printer and Perso-System

• Issues and support handling with end user and support stakeholders

• Manage system bugs, changes or enhancement related all card schemes such Visa, MC, UPI, and CSS

• To coordinate with vendors to get latest update of User Manual and to create or update Internal IT Operational Manual

• Coordinate with IT team to conduct system security hardening, system penetration test, version or patch management upgrade and planning

• Identify and ensure all key components related to card management system are always available and backup

• Provide high quality, support services on related applications

• Ensure and maintain accuracy of bank’s financial data

• Identify and recommend appropriate IT solutions to improve internal processes

• Understand with database management SQL / PL SQL

• Understand ISO8583 and API message specification for third party integration

• Assist Project manager in implementation for a successful deliver of projects

• Provide guidance to business users for technical related • Daily routine jobs (system healthy check and reporting)

• Quarterly system preventive maintenance, user, and role profile review

• Attend Disaster Recovery Exercise

• IT General support, other jobs assigned from line manager

Job Qualifications:

• A Bachelor's Degree in Computer Science or Information Systems or Higher

• Minimum 4 years’ experience in the field of E-Banking / Business application support debit/credit card issuing and acquiring, Card Perso System, Embossing Printer

• Strong analytical and creative problem-solving skills to resolve highly complex business application issues and create new products and business applications

• Good knowledge and experience in managing Card Management System, Internet and mobile banking and projects implementation

• Good knowledge and experience in managing ATM, POS, NAC, HSM and Embossing

• Good knowledge and experience in Microsoft, Linux, and Oracle Solaris Operating System platform

• Good knowledge and experience in Oracle Database, SQL and MySQL

• Good knowledge and experience in Apache Tomcat, Oracle Weblogic and IIS

• Good leadership skills to mentor, supervise, and lead team members

• Good interpersonal skills to communicate with business users, vendors, management, and team members

• Knowledge of PCI requirements • Honesty, reliability, and a commitment to strict confidentiality